CITY OF SHORELINE

SHORELINE CITY COUNCIL

SUMMARY MINUTES OF DINNER MEETING

Monday, April 24, 2000

6:00 p.m.

Shoreline Conference Center

Highlander Room

PRESENT: Mayor Jepsen, Deputy Mayor Hansen, Councilmembers Grossman, Montgomery and Ransom

ABSENT: Councilmembers Gustafson and Lee

STAFF: Robert Deis, City Manager; Larry Bauman, Assistant City Manager; Tim Stewart, Planning and Development Services Director; Kirk McKinley, ; Bridget Smith,

The meeting convened at 6:20 p.m.

Robert Deis, City Manager, noted his commitment to review with Council the standards of customer service in Planning and Development Services. He explained that he asked Planning and Development Services staff to attend the meeting to discuss the standards.

Tim Stewart, Planning and Development Services Director, distributed a handout, "Walk-In Services, Planning and Development Services." Mr. Stewart introduced Kirk McKinley, Planning Manager, and Bridget Smith, Building Official. He distributed an organizational chart of the department, and he explained the roles and relationships of department staff.

Mr. McKinley and Ms. Smith described the specific functions of their divisions within Planning and Development Services.

Mr. Stewart discussed the strategy of the department: to provide a core group of staff to review permit applications and to hire consultants to assist staff in times of increased activity.

Councilmember Gustafson asked about the consistency of information provided to applicants. Mr. Stewart identified permit processing quality as one of the key customer service issues of the department.

Councilmember Montgomery proposed that Council move item 8 (c), on the agenda for the regular meeting later in the evening, to the consent calendar.

Councilmember Ransom raised the issue of "one-stop shopping" as a preferred goal for building permits and discussed this topic. He further raised the issue of business complaints with regard to building permits about changing standards and additional requirements. The Easley property was discussed as an illustration with discussion of what happened and why.

Mayor Jepsen commented that the objective was not "one-stop shopping" but coordinated permit preview. Mr. Deis said the City has not abandoned this goal. He explained that the City must work with other agencies and districts (e.g., the Shoreline Water District, the Shoreline Wastewater District and the Shoreline Fire Department) to develop true one-stop permit reviews.

The meeting adjourned at 7:25 p.m.

 

 

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Larry Bauman, Assistant City Manager